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Balance NZ Creating HOPE Project Evaluation Questionnaire

Balance NZ provides support in a number of ways to people affected by mood disorders. The following questions are about the things that Balance NZ aim to do via their online community in order to support you.

Please firstly rate Balance NZ in terms of wether their website provided the outlined service in the last year, by choosing one of the options:

For example:
Did the Balance NZ website provide this service ?
  N = No, they did not provide this service to me.
Y = Yes, they did provide this service to me.
N/A = I did not require this service or this service is not relevant to me.

IF you answered 'YES' for the item, please ALSO indicate how satisfied you have been with this service you have received by choosing a number:

For example:
How satisfied are you with this service ?
 

1 = Extremly dissatisfied
2 = Dissatisfied
3 = Neither satisfied nor dissatisfied
4 = Satisfied
5 = Extremly satisfied

Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No, N/A = Not required or not relevant
If YES, how satisfied have you been with this service ?
Y = Yes, N = No
If YES, how satisfied have you been with this service ?
Y = Yes, N = No
Y = Yes, N = No
If YES, how satisfied have you been with this service ?
Y = Yes, N = No
Y = Yes, N = No
If YES, how satisfied have you been with this service ?
Knowledge of mood disorders
Access to information about mood disorder medication
Knowledge of mental illness generally
The amount of direct/personal experience that staff have with a mood disorder
Communication skills
Caring
Encouraging and hopeful
Friendly
Accepting of people
Not looking down on others
Appreciating you as a whole person
Appreciationg of individual differences
Appreciation of the impact of culture on your life
Appreciation of the impact of spirituality on your life
1. Gender
2. Age range
3. Which ethnic group do you belong to ?
4. Do you have dependent children ?
5. How much time do your children spend in your care ?
7. Are you currently employed (either paid or voluntarily) ?
9. Indicate the total income received before tax in your family in the last 12 months
10. I have regular access to the internet
11. How does a mood disorder affect your life ?
 
 
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